Skip to content

Claim Stories

Real-Life Traveller Claim Stories:

Visitors to Canada

Heart attack could have cost Rafael over $100,000 without travel insurance

Destination: Winnipeg , Manitoba 

During his first visit to Manitoba to see his family, 67-year-old Rafael began experiencing alarming symptoms like shortness of breath, a chronic cough. excessive svveating, and an overall sense of weakness. He made the decision to seek medical attention at a nearby hospital. After undergoing an examination, Rafael was diagnosed with a heart attack and needed a coronary bypass graft procedure to resolve the issue. The surgery was successfully performed. anci he was kept in the hospital for ten days for observation.
Though the recovery process was difficult for Rafael. he was thankful that he purchased Visitors to Canada Insurance for his visit. Luckily, he chose a sum insured of $100,000, which was paid by TuGo, leaving Rafael and his family with a significantly more manageable out-of-pocket balance of just over $15,000.

Hospital Fees

$93,530.14

Doctors’ Fees

$21,880.07

Prescriptions

$168.44

Amount paid by TuGo

$100,000.00

Out of pocket expenses

$15,578.65

Real-Life Traveller Claim Stories:

Visitors to Canada

Fractured arm would’ve cost almost $4,000 without travel insurance

Destination: Montreal, Quebe

During her visit to her sister’s university in Montreal, Mei slipped on ice and fell while walking around the city. Her sister took her to a hospital, where an X-ray identified the injury as a fracture in her shoulder. Fortunately, the fracture did not require surgical intervention, and 27-year-old Mei was discharged with a sling and medication to manage pain and inflammation.

Despite the initial treatment, Mei still experienced persistent severe pain, prompting her sister to take her to a local clinic for further consultation. There. the doctor recommended a padded shoulder sling and a combination of acupuncture and physiotherapy, with regular x-rays scheduled to monitor the progress of the recovery process. Luckily, Mei had the foresight to purchase Visitors to Canada Insurance before leaving China to visit her sister, because it covered the cost of her medical bills and helped her get the medical care she needed to recover.

Hospital Fees

$1,187.00

Doctors’ Fees

$250.00

Prescriptions

$35.99

Follow up appointment

$80.00

Physiotherapy

$600.00

Acupuncture

$600.00

Padded Shoulder Sling

$142.00

Fracture benefit

$1000.00

Amount paid by TuGo

$3,894.99

APRIL 2018 News you can use:

A claim story from Canada…

Mn Mei, a 47-year old from China was enjoying month two of her trip in Vancouver, BC when she developed a sudden onset of slurred speech and weakness in her right side.
She was taken to the emergency room of a local hospital, where she was diagnosed with hypertensive crisis and stroke. While Mei Mei underwent several exams, her situation didn’t require surgery.
After three days in hospital, Mei Mei’s condition had stabilized and she was discharged. The cost of this experience totaled $19,251.11, which was covered in full by travel insurance administered by Allianz Global Assistance.
 
…And words of appreciation We would like to thank Allianz Global Assistance for helping and supporting us during a very difficutt time. It is hard enough to be critically ill, but when this happens thousands of miles from home, it is amazing to have someone in Canada helping and supporting us — to ensure we receive the best medical attention and care based on unexpected events! The doctors in San Jose del Cabo saved my life…thank you Allianz Global Assistance for your assistance and financial support in navigating the red tape in a professional and caring manner.
Sincere thanks.

An appreciative husband and wife

Real-Life Traveller Claim Stories:

Visitors to Canada


A claim story from New Brunswick… 

Just six days into his 4-month trip to New Brunswick, 67-year-old Zhang notice that his right index finger had become swollen. As a precaution, he made his way to the local hospital emergency room. The doctor who examined Zhang told him his finger had become infected and gave him antibiotics to help clear it up. The bill for Zhang’s visit plus the antibiotics came to $815, which was covered in full by travel insurance administered by Allianz Global Assistance.

and husband and wife put at ease… 


Thank you for all your help while we were in Mexico. It was especially for my husband who was very appreciative of all the help in dealing with  everything while I was sick in the hospital. It really reduced the stress we were dealing with. Your team was able to guide us with everything that had to be done, which was really good. It was phenomenal! I can only say “Thank you 

Real-Life Traveller Claim Stories:

A claim story …

Partway through a 5-month visit to Toronto, 46-year-old Shashi began experiencing stomach pains, noticed blood in her urine and was running a fever. Concerned, her brother took her to a nearby hospital to be examined. After performing some tests, the doctor advised Shashi that she had developed a urinary tract infection and gave her a prescription for medication to help treat it The cost of Shashi’s visit to the hospital and prescription totaled 6740, which was covered in full by travel insurance administered by Allianz Global Assistance.
 

… and a testimonial

Allianz was there exactly when I needed them_ They genuinely cared about no and they helped me in a terrible situation more than I thought possible They accepted call after call from me with questions and welcomed more if needed. I’d recommend Allianz before anyone else.
 
Allianz Global Assistance Canada Customer

Licensed in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, Yukon.

Please Note: The information and content of this site is intended for general informational purposes only. It is not intended to constitute insurance, legal, financial, tax or any other professional advice or services. Insurance policy wordings are subject to change at any time, without prior notice. Please, read the disclaimer page for all legal restrictions and terms of use or call us toll free 1-877-838-0020

© 2025 Travel Insurance for Canadians | Owned and operated by Easy Links Financial Inc.